FAQ — No!Cap Granola

Who are we?

We're No!Cap Granola — premium, no-nonsense granola handcrafted in small batches. Clean label, big flavor, zero fluff.

What makes No!Cap different?

  • No seed oils.
  • Real ingredients only (think oats, nuts, seeds, date nectar).
  • Athlete-approved crunch, taste, and macros.
  • Four flavors: OG Original, Dark (in) Side, Slay All Day, Berry Jacked.

How big are the packs?

Each pack is 350g. Our bundles come in 3 / 6 / 12 packs, or you can configure your own. The minimum order is whichever 3 packs.

Which box do I choose?

  • Know your vibe? Pick a single-flavor box in 3/6/12.
  • Want a mix? Choose Build Your Own and set your combo.
  • Pro tip: Most first-timers go 6-pack for best value without overthinking.

Is there a subscription?

Yes — Subscribe & Save –10% with a monthly subscription. You can modify, pause, skip, or cancel anytime before your next renewal hits. Zero drama.

Are prices shown with VAT?

We're EU-based. All prices include VAT unless noted otherwise (Croatia VAT rate 25%).

Do you ship across the EU?

Yep. We ship from Croatia across the EU. See Shipping & Returns for timing and costs.

How long will delivery take?

  • Croatia: ~1–3 business days
  • EU: typically 3–7 business days (country-dependent)

What if my order arrives damaged or wrong?

Email support@eatnocap.com within 48 hours with your order number + photos. We'll fix it fast (replacement or refund depending on the case).

Can I return food?

Short version: Unopened packs within 14 days of delivery are returnable (EU consumer rules). Opened food can't be returned unless it's faulty. Full details under Shipping & Returns.

Allergens?

Depending on flavor, our granola may contain oat, peanuts, almonds, cashews, milk and soy. Always check the label.

How do I contact you?

support@eatnocap.com

NoCap d.o.o., Gajščak 33, 10000 Zagreb, Croatia, EU